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7 thoughts on “Support

  1. Please note that as of December 3rd, 2015, all transactions will be processed through Stripe, and will appear on your account statement as “DETACHER.CO MELVILLE”.

  2. I bought a detacher hook and your site didn’t allow for a separate address for mailing, I was wondering if I could get it sent to a different address than my card is listed with.

    1. Johnny, email us after purchase with your shipping address. Use the email address that’s provided on your Stripe Payments purchase receipt.

    1. Hi Ann. We can see you’ve already placed an order. We’ll ship it to the Czech Republic by USPS First Class mail. It can take anywhere from 7 to 10 days to arrive. Please check your email for a tracking number in the next 24 hours.

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